Term & Condition

Terms & Conditions Agreement (between clients & company) 1. THE CONTRACT:

Please check carefully following Terms and Conditions to clear the relationship between you (client) & Nepal Base Camp Treks (P) Limited (hereinafter referred as “The Responsible Company”), Government Registered Number 124861/071/072. Please do note that while booking a trip, you are agreeing to be bound by the Terms and Conditions as well as the cancellation policies and certain limitations of liabilities. Both parties agree to these Terms and Conditions to resolve any legal problems or other disputes that may be arise during the trip.

2. BOOKING A TRIP:

Any ‘trip’ refers to any product itinerary or activities that you buy with NBCT including Trekking, Tours, sightseeing tour, Expeditions, and/or any other adventures tour programs. Your booking is accepted and becomes definite only from the date when Nepal Base Camp Treks (A Company) sends a confirmation invoice or email. It is at this point that a contract between the Company and the Client comes into existence. Before your booking is confirmed and a contract comes into force, the Company reserves the right to increase or decrease brochure prices. Please note that the Nepal Base Camp Treks Company would not be liable to any warranty, collateral agreement, prior agreement, description of services, or conditions, other than as expressed herein.

3. YOUR DEPOSIT REQUIREMENT: (A) Your Nepal Trips:

For Nepal Trips, you have to make a non-refundable deposit of 20% of trip cost at the time of booking the trip. You can pay the remaining amount upon your arrival in Kathmandu and day before the trip departure. The non-refundable deposit should be sent to the Company Bank Account or its Agent. The Company’s Tailor Made trips may require a higher deposit or full payment at the time of booking. If deposit is different from that outlined in this clause, you will be advised by the company at the time of booking.

You’re Payment Methods:

Your booking deposit can be made by bank transfer or by Credit Card (Visa or MasterCard) or Western Union Money Transfer near your home town. Please follow the information provided on the booking form.

(1) Payment by Credit Card (MasterCard or Visa Only)

(2) Payment via Wire/Bank Transfer

Account Holder Name: Nepal Base Camp Treks Pvt.Ltd

Bank Name: Himalaya Bank Limited
Account No: 019 05394110016
Bank Address: Tridevi Marg, Thamel, P.O. Box: 20590, Kathmandu
Bank Phone: +977 14253729
Bank SWIFT Code: HIMANPKA
My Cell Phone No: +977 9851111874 (Sappa)

(3) Payment via Western Union Money Transfer
Name: Sappa lama gomso
Passport no: 3562110
Nepalese citizen no: 23583
Phone: +977 9851111874
Address: G.P.O.Box No: 10114, Thamel
Dhyabu Marg,Samakhushi, Kathmandu,Nepal
Please note that we will be not liable for any delay or loss during the transfer process. If in case due to use of mediator bank or any other reasons if the money received by us is less than the amount sent, you are requested upon arrival to pay accordingly so that the total is equivalent to the product cost.

4. FINAL PAYMENT/ACCEPTANCE OF BOOKING/CLIENT DETAILS:

E-mail us the bank reference number or remittance slips after you initiate the transfer. Sometimes bank forwards the money with different name; if we have reference number/remittance slips and sander details, it will be easy for us to check.

5. CANCELLATION BY THE CLIENT:

Any cancellation by a Client must be made in writing and acknowledged by the Company. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation charge applicable.

  • The cancellation charges are expressed hereafter as a percentage of the total tour price
  • Cancellation 40 days or more before departure: Loss of deposit.
  • Cancellation 39-15 days before departure: 40% of cost of services booked.
  • Cancellation less than 7 days before departure: 60% of cost of services booked.

The Client is strongly advised to take out cancellation insurance at the time of making the booking. Please note that no refunds will be made if you voluntarily leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilized.

6. CANCELLATION OF A TOUR BY THE COMPANY:

  • The Company reserves the right to cancel any trip you booked unless guaranteed to run.
  • Nepal Base Camp Treks reserves the right to cancel any trip, including a guaranteed trip, prior to departure due to reasons beyond its control (i.e. due to natural disasters, flight cancellation, consequences of strikes, industrial action, wars, riots, sickness, quarantine, government intervention, weather conditions, or other untoward occurrences. In such a case, Nepal Base Camp Treks will refund the trip price only. If The Company cancels a departure which is guaranteed to run, we will refund the trip price, or you are entitled to take an alternative trip of the same value.

Please also note that significant alterations do not include a change of airline carrier, flight time tables or itineraries provided the departure and arrival dates remain unchanged, the substitution of a vessel, modification of itineraries, and change in cabin category or hotel accommodation provided it is of the same category.

• Nepal Base Camp Treks is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

7. MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS:

Nepal Base Camp Treks must be notified in writing at the time of booking of any medical conditions, physically challenged conditions or any other mental and or physical condition which may affect fitness to travel and or any medical condition. Failure to notify the Company may result in the client being refused travel. Failure to notify the Company of any such condition that results in cancellation will result in 100% cancellation fees to the Client. Some trips may be unsuitable for Clients due to age, mobility, pregnancy or physical or mental conditions. It is the Client’s responsibility to check prior to booking. The Company is not required to provide any special facilities unless it has agreed to do so in writing. Nepal Base Camp Team will do its best to meet Clients special requests including dietary, but such requests do not form part of the Contract and therefore the Company is not liable for not providing these requests. Medical facilities vary from country to country and the Company makes no representations and gives no warranties in relation to the standard of such treatment.

8. YOUR TRAVEL INSURANCE:

Adequate and valid travel insurance is compulsory for all travelers. Your travel insurance must cover accidents, injury, illness and death medical expenses, including any related to pre-existing medical conditions, emergency repatriation (including helicopter rescue and air ambulance where applicable) and personal liability. The Company also recommends it covers trip cancellation, curtailment and loss of luggage and personal effects. You must carry proof of insurance with you and produce it if reasonably requested by the company employees or suppliers. The company reserves the right to cancel or suspend your participation on a trip or in certain activities that comprise part of a trip, at any time, including after the commencement of your trip, with no right of refund, if you are unable to provide proof of insurance when requested.

9. YOUR FLIGHT DELAYS & CHANGES IN THE ITINERARY:

Please note that mountain adventures are always unpredictable. Bad weather in mountain regions can cause domestic flight delays. In case of delayed domestic flights, Nepal Base Camp Team will meet departing city accommodation (Guest House) and food (Lunch & Breakfast) costs prior to your trip. However in case of delayed return flights, the client is responsible to bear all additional expenses including food and accommodation costs. If you wish to make an alternative arrangements such as Helicopter flight to avoid flight delays, all additional cost would be your responsibility. Moreover, Nepal Base Camp does not accept any responsibility for costs incurred as a result of missed international flight, but would assist to make alternative arrangements wherever possible. Please also note that while on the field, we may have to make some changes in the itinerary due to unforeseen circumstances.

10. YOUR TRIP AMENDMENT:

If the booking amendment request is received by Nepal Base Camp Team 21 days or more prior to your original trip departure, the company will make the necessary amendment with a charge of US$50 per person. In case you wish to make amendments within 21 days of the trip departure, the cost of amendment may be higher depending upon the company’s arrangements with other parties such as hotels, Guest Houses, ground operators or airlines.

11. YOUR VISA & YOUR PASSPORT:

You must carry a valid passport and have obtained the appropriated visas when traveling with Nepal Base Camp Treks. Please ensure your passport is valid for 6 months beyond the duration of the trip. Nepal Visa is available on arrival in Nepal. For Tibet & Bhutan, The Company can make necessary arrangements upon request. For India, the client will have to acquire the Visa from their own home country. It is your responsibility to ensure that you are in possession of the correct visas for the countries you are traveling to. Nepal Base Camp Treks cannot accept responsibility if you are refused entry to a country or places because you lack the correct visa documentation.

12. INJURIES AND EVACUATION:

Nepal Base Camp Treks Company would not be liable for any injury/health conditions/emotional or other conditions suffered by the client during the trip. Similarly, our package cost does not include any personal insurance. Hence, we advise the clients to take adequate insurance packages, including medical emergencies and evacuation by Helicopter.

13. SERVICES MISSED OR UNUSED:

There will be no discounts or monies refunded for missed or unused services, this includes voluntary or involuntary termination/departure from tour, i.e. sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily.

14. UPDATING OF TERMS AND CONDITIONS:

Our Company reserves the right to update and amend these terms and conditions at anytime. It is the responsibility of the Client to keep updated with any changes. The current version of terms and conditions will always be found on the website www.nepalbasecamptreks.com and will be the terms referred to in any dispute.

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